With Dynamics 365, to achieve the exact same functionality, you’ll need to purchase what’s called an Enterprise Plan 1 license, which costs $115 per user per month. Under the old model, a license that gave you the full sales and customer service functionality would cost $65 per month per user when you purchased a Professional license. I understand why many people think the prices are higher. In this article I’m going to explain why (in most cases) they’re wrong. Many consultants and, of course, Microsoft’s competitors are making the case that Dynamics 365 users will need to pay much more to access the exact same functionality they received under the old Dynamics CRM Online licensing.

īut I’ve also seen some pushback within the Dynamics community from those who experienced sticker shock when they examined the Dynamics 365 pricing page. In February, I outlined the top five reasons to move to Dynamics 365, and earlier that same month I explained why Dynamics 365, with its combination of ERP and CRM functionality, is perfect for small-to-medium-sized businesses. If you’ve read any of my articles recently you’ll know that I view Microsoft’s release of Dynamics 365 as a game changer that adds even more strength to the argument that it’s time for you to migrate from your on-premise CRM to the cloud. (The original post below was written to help explain the new Dynamics 365 Pricing model in early 2017.) If you’re confused about Dynamics 365 license costs and options, read more about the licensing and Dynamics 365 pricing optimization expertise we offer - and how your CRM partner should be saving you money in this area. This post breaks down the pricing for all the Power Automate License Types. Same thing for Microsoft’s Power Automate. If you sign up for our newsletter, Cobalt Insights, you’ll be the first to get our fully updated and more comprehensive D365 Pricing Guide.Ĭurious about the differences in costs and functionality for Power BI? We’ve got everything you need to know about Power BI Free vs Pro vs Premium. Or, see how much you can save when you bundle Dynamics 365 Sales and Dynamics 365 Marketing in our Pipedrive vs HubSpot vs Dynamics 365 licensing post.

Update: If you’re looking for current Dynamics 365 pricing information, check out my cost comparison post to see how comparable Dynamics 365 vs Salesforce licenses stack up.

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